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OPPD Energy Assistance Program (EAP)
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OPPD Energy Assistance Program (EAP)

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OPPD Energy Assistance Program (EAP)


Emergency support when you need it

Sometimes you need a little extra support — we understand, and we want to help. OPPD’s Energy Assistance Program (EAP) provides utility bill assistance to help cover the energy needs of our customers during emergency situations. The EAP reduces financial burdens to help eligible households breathe a little easier when money is tight.

Success of the EAP depends on community partnerships, donations from generous employees and customers, and other fundraising efforts, with 100% of the contributions going to assist residential customers in need.

Here’s how the EAP works

EAP assistance funds are distributed to eligible customers through a network of over 30 community-based organizations within OPPD service territory. Applicants receive assistance based on eligibility criteria and availability of funds, with a maximum of $500 in assistance per year.

What are the eligibility requirements for the EAP?

To be eligible for the OPPD Energy Assistance Program, applicants must meet the following requirements and have the following documentation: 

Eligibility Requirements: Applicant must be an OPPD customer. Total gross household income (before taxes) must be at or below 200% of the Federal Poverty Guidelines. Eligible customers must be experiencing an acute financial crisis due to a verifiable emergency (illness, death, lay-off, loss of income, etc.)  Required Documentation: Photo ID (i.e. state issued ID card, state issued driver's license, passport, etc.). Demonstration of financial crisis due to verifiable emergency. Income verification for the last 30 days. Copy of your OPPD bill.

How do I apply for the EAP?

Interested applicants have several ways to apply for the OPPD Energy Assistance Program:

Apply at a local community partner agency


Apply by phone

  • Call 2-1-1 to apply for funding over the phone through United Way.


How else can I help?

There are several ways to contribute: 

  • Make a monthly pledge or one-time donation in the amount of your choice through your OPPD account by completing the Energy Assistance Pledge form.
  • Call customer service at 402-536-4131 to donate by phone.
  • Pledge or donate on your bill statement by marking the appropriate box and adding the contribution to your payment.

Thank you! Your support is greatly appreciated.

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