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Account Information
- Account Number
- Unique 10-digit number assigned to identify your account.
- Due Date
- Date by which your bill must be paid to avoid late payment charges.
- Total Amount Due
- Total amount owed to OPPD for this bill period.
- Customer Name
- Name of customer responsible for this account.
- Statement Date
- Date on which your bill was created.
Customer Service
OPPD Customer Service contact information for your calling area. Toll-free 1-877-536-4131 is available if outside the Omaha area. Contact us for information about your account or any of our programs or services during the business hours shown below.
Mon-Fri:7 a.m.–8 p.m.
Account Summary Information
- Service Address
- Location (service address) where electric service is provided.
- Billing Period
- Date of billing period start (From) and end (To) during this service period.
- Rate
- OPPD rate that applies to the Service Address.
- Current Amount
- Amount for each Rate charged during this service period.
- Fuel and Purchased Power Adjustment (FPPA)
- The FPPA recovers fuel and purchased power costs above or below the Fuel and Purchased Power Base Rate (defined in Rate Schedule 461). OPPD will calculate the FPPA prior to the start of each year and apply this charge to the number of kilowatt-hours used each month.
- Subtotal Amount per Rate
- Sub-total amount for each Rate charged during this service period.
Billing Information
- Total Charges
- Total charges for the account during this service period.
- Previous Balance
- Amount due on your previous bill.
- Payments Received
- Date and payment amount received by OPPD since your previous bill. Payments received after this Statement Date are not included.
- Total Amount Due
- Total amount owed to OPPD for this bill period.
Payment Stub
If paying by mail, return this portion of the bill along with your payment. Write the amount you are paying in the boxes provided after Amount Paid, and make certain the OPPD address shows through the return envelope window.
- Energy Assistance
- To donate, mark the appropriate box on your bill and add your contribution to your payment. You can also pledge any dollar amount to be automatically included in your bill each month. Click here to sign-up.
- Update your record
- If your name, mailing address, phone number or email address has changed, please check the box and update your information on the back of the statement.
Messages
Used to communicate important information from OPPD.