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Account Information
- Account Number
- Unique 10-digit number assigned to identify your account.
- Due Date
- Date by which your bill must be paid to avoid late payment charges.
- Total Amount Due
- Total amount owed to OPPD for this bill period.
- Customer Name
- Name of customer responsible for this account.
- Statement Date
- Date on which your bill was created.
Customer Service
OPPD Customer Service contact information for your calling area. Toll-free 1-877-536-4131 is available if outside the Omaha area. Contact us for information about your account or any of our programs or services during the business hours shown below.
Mon-Fri:7 a.m.–8 p.m.
Account Summary Information
Summary of charges by Service Address during this service period.
- Service Address
- Location (service address) where electric service is provided.
- Rate
- OPPD rate that applies to the Service Address.
- Billing Period
- Date of billing period start (From) and end (To) during this service period.
- Usage
-
Your electric usage, which indicates kilowatt-hours (kWh) used during this service period.
- Kilowatt-hours used
- Number of kilowatt-hours recorded on your meter during this service period.
- Billing Demand/kW
- Only applicable to demand-metered service.
- Current Amount
- Sub-total amount for Service Address charges during this service period.
Account Summary Billing Information
- Total Charges
- Total charges for the account during this service period.
- Previous Balance
- Amount due on your previous bill.
- Payments Received
- Date and payment amount received by OPPD since your previous bill. Payments received after this Statement Date are not included.
- Total Amount Due
- Total amount owed to OPPD for this bill period.
- Late Payment Charge
- Potential late payment charge applies to your account if payment is not received by the Due Date.
ACCOUNT SUMMARY BILLING MESSAGE
Used to communicate important account billing information.
- If you are on Automatic Bill Payment Plan...
- Date when your amount due will be withdrawn from your financial institution.
- If you are on Level Payment Plan...
-
Your Level Payment information is available. OPPD reviews your Monthly Level Payment Amount periodically. If your usage increases significantly, we may increase your level payment amount before the end of the 12 months. If that happens a notification message will be displayed.
- Monthly Level Payment Amount
- Amount is calculated based on your previous year electric usage history.
- Pay This Amount
- Amount owed to OPPD before the Due Date.
- No Payment Due
- If you have prepaid the Level Payment Amount, you are not required to make a payment.
Messages
Used to communicate important account billing information.
Payment Stub
If paying by mail, return this portion of the bill along with your payment. Write the amount you are paying in the boxes provided after Amount Paid, and make certain the OPPD address shows through the return envelope window.
- Energy Assistance
- To donate, mark the appropriate box on your bill and add your contribution to your payment. You can also pledge any dollar amount to be automatically included in your bill each month. Click here to sign-up.
- Update your record
- If your name, mailing address, phone number or email address has changed, please check the box and update your information on the back of the statement.
- If you are on Automatic Bill Payment...
- You do not need to return this portion of bill. However, you can register through MyAccount to go paperless.
- If you have a credit amount due...
- You are not required to make a payment.