Residential Surge Guard FAQ

Homeowners insurance is subject to a deductible and only assists you AFTER the damage is done. OPPD’s Surge Guard Protection is proactive in stopping surges BEFORE they enter your home and doesn’t require a deductible.

Surge strips can only protect items plugged into them. OPPD’s product protects your entire home at three critical entry points – electric, phone and cable lines. Also, OPPD’s Surge Guard product can withstand far greater surges than a typical surge strip. Lastly, surge strips need to be replaced every couple of years because they wear out. 

Yes, a room air conditioner is covered IF the surge passes through our meter arrester and that arrester has failed. An external central main home air conditioner is not covered by the program since they may be impacted by surges that do not pass through the surge arresters.

If you have a smaller 18” dish, we CAN protect receiver lines coming from that dish. We are unable to offer this product if you have a large satellite dish because we are unable to protect the line to the motor.

Yes. If you live in a rural area, chances are that your meter is on a pole, you have a well pump and/or outbuildings. In these situations, you are still eligible for Surge Guard Protection, but a licensed electrician must install the surge arrester at your circuit panel. The cost for this installation is $125. 

Yes – as long as there are separate meter, phone and cable boxes for each unit.