You must be using a Javascript-enabled browser to use this feature. Please enable Javascript or upgrade your browser.

About Your Install
Jump to main content

About Your Install

WAYS TO REPORT A POWER OUTAGE
ONLINE   |   CALL 1-800-554-6773   |   OPPDCONNECT APP

What to expect when your meter is due for installation


OPPD will notify you about 90 days ahead of when we expect to begin exchanging meters in your area. We’ll provide everything you need to know at that time.

What to know

             

  • OPPD will provide a timeframe for your exchange within 2 weeks ahead of your appointment.
  • Unless otherwise informed, you will not need to be present for the exchange.
  • The exchange process may cause a brief disruption of power (usually just a few minutes).

How to prepare

Step 1

If you have any life-sustaining medical equipment at your business, please enroll in OPPD's Life-Sustaining Equipment (LSE) Program. If your meter is located indoors, notify OPPD prior to your meter exchange by calling 877-536-4131.

Step 2

Make sure your meter is easily accessible for our technicians. This includes making sure gates are unlocked and keeping the area near the meter maintained and free of obstacles.

Step 3

Alert OPPD to any potential safety concerns or repair needs prior to your appointment.


Smart Meter FAQs

Have more questions? We've got answers.