What Can We Help You With Today?
Do you have a billing or account question? Contact Customer Service
Do you need to update your contact information? Update Your Contact Information
Are you moving? Start | Stop | Move Service
Do you have a power outage? Report Outage
Do you want to report damaged equipment or a safety hazard? Call 1-800-554-6773 (554-OPPD)
Do you need to report a streetlight outage? Report Streetlight Problem
Other issue? Submit Questions & Comments
Energy Assistance Contributions - Make an Energy Assistance Pledge
Careers - Employment opportunities | Job postings | To apply | Careers webpage
Board Members and Executive Leadership Team - Contact Board Members and Senior Managers
Office Locations and Phone Numbers
Customer Service, Billing and Payments (non-outage-related issues)
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha | Monday - Friday, 7 a.m. - 8 p.m.
Power Outages, Damaged Equipment and Safety Hazards
1-800-554-6773 (554-OPPD) | 24 hours a day. 365 days a year
Omaha Area Customer Service Office
Energy Plaza ***Walk-in office closing permanently after 12/31/2024
444 S. 16th Street Mall | Monday- Friday 8 a.m. - 5:00 p.m.
Address Information
Bill Payment Address
PO Box 3995, Omaha, NE 68103-0995
Mailing Address
444 S 16th St. Mall, Omaha, NE 68102-2247
Other Area Offices
Ashland
108 N. 15th Street, Ashland, NE | 402-944-3318 | Monday - Friday 7:00 a.m. - 3:30 p.m.
Blair
716 Front Street, Blair, NE | 531-226-6750 | Monday - Friday 7:00 a.m. - 3:30 p.m. (By appointment only)
Humboldt
1025 4th Street, Humboldt, NE | 402-862-2865 | Monday - Friday 7:00 a.m. - 11:45 a.m. & 12:30 p.m. - 3:30 p.m.
Louisville
First & Main, Louisville, NE | 402-234-2455 | Monday - Friday 7:00 a.m. - Noon & 12:45 p.m. - 3:30 p.m.
Syracuse
935 11th St., Syracuse, NE | 402-269-2341 | Monday - Friday 7:00 a.m. - 4:00 p.m.
Tecumseh
724 N. 1st St., Tecumseh, NE | 402-335-3020 | Monday - Friday 7:30 a.m. - 4:00 p.m.
Important Phone Numbers
Buried Cable Locations: Diggers Hotline
811 Nationwide | 1-800-331-5666, Nebraska Statewide | Online at Nebraska811 | 1-800-292-8989, Iowa Statewide
Economic Development
531-226-3726, Omaha Metro Area | 1-888-781-4415, Outside Omaha
Energy Advisor
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha
New Construction Connections and Wiring Permits
531-226-4155
Tree-Trimming
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha
Large Commercial & Industrial Customers
Products & Services
531-226-3536
Human Capital Service Center
HC Service Center
531-226-3111 or email HCSC@oppd.com
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of OPPD. To link to the Machine-Readable Files, please click here.
Employment Verification
1-800-367-5690 | Online www.theworknumber.com