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Power Outages Toolkit
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Power Outages Toolkit

WAYS TO REPORT A POWER OUTAGE
ONLINE   |   CALL 1-800-554-6773

Power outages toolkit.


This toolkit provides resources to help you answer questions and proactively communicate about topics such as outage preparedness, power restoration, equipment damage, power line safety, generators and more.

Frequently Asked Questions

OPPD has multiple ways for customers to report outages:

  • Call 1-800-554-OPPD (6773)
  • Report online
  • MyOPPD app (coming in January 2026)

It’s important that all customers report outages to assist us in determining the breadth of the outage. If your home is still without power, it’s important to let OPPD know, as the service line feeding your individual home could be damaged.


The latest outage information can be found on OPPD's power outage map. During major outages, updates and education can also be found by following OPPD on Facebook, X (OPPDCares & OPPDstorm) and NextDoor.


Materials to help you communicate

Outside of resharing messages posted on OPPD's social media pages, we encourage you to utilize the following materials on your own channels. Please keep this page bookmarked so you can refer back for any new or updated materials.

How to use this items in this toolkit:

  1. Locate and expand a topic below.
  2. Copy the captions directly or customize them to reach your audience.
  3. To download the assets for a topic, click the orange "DOWNLOAD ASSETS" button.
  4. Post to Facebook, X, InstagramNextdoor or LinkedIn.

Caption: OPPD strives to produce reliable electricity, but unfortunately power outages are inevitable. Preparing for extended outages is a great exercise in readiness.

Preparing for a power outage infographic   Spanish infographic for preparing for a power outage

Caption: In the event severe storms cause damage and power outages, always assume downed power lines are live and dangerous. Report outages and downed power lines on private property at MyOPPD.com or by calling 1-800-554-6773. Downed power lines on public property should be reported by calling 911.

Preparing for severe weather infographic

download assets

 

This video from OPPD has some great tips on how to prepare an emergency kit so your family is prepared if sever weather strikes your home.  


Caption: When a major outage occurs, OPPD crews kick into high gear to restore power. Safety is our number one priority and the reason for our methodical approach to restoration. Most of the time, several of these steps are happening simultaneously.

Steps to restore power infographic   Steps to restore power spanish infographic

Caption: Do you have tree damage on your property following a wind storm? OPPD’s expert tree crews and repair teams have processes in place to clear the lines and restore power to your home. Until OPPD arrives and gives you the “all-clear”, it is best to assume the power lines are live and dangerous, and you shoud stay away from electrical lines or anything touching those lines.

Restoring your power infographic   Restoring your power spanish infographic

Tree Debris Infographic

Caption: OPPD’s storm restoration efforts are in full force. OPPD is responsible for fixing the power line that leads to your home, but if there is damage to the power mast, meter socket, or the area of your home surrounding where power enters your home, please contact your inspection and permitting agencies and a private electrician to make repairs.  

Reconnect power safely after a flood infographic   Reconnect power safely after a flood spanish infographic

Reconnect power safely after a storm infographic

download assets


Caption: If the weatherhead, service stack, riser conduit, meter box or ground wire and rod are damaged, customers must contact a private electrician to make the repairs. If there is only damage to the meter and/or service line, OPPD is responsible for making repairs.

Homeowner Responsibility vs. OPPD Responsibility Infographic   Homeowner Responsibility vs. OPPD Responsibility Spanish Infographic

download assets


Caption: Downed power lines are very dangerous! Steer clear of any power lines you see on roadways or in your yard and always call OPPD to report a downed line.  

Steer clear of downed powerlines infographic   Steer clear of downed powerlines spanish infographic

Steer clear of downed powerlines in standing water infographic   Steer clear of downed powerlines in standing water spanish infographic

download assets


Caption: Generators aren't just for camping and farm equipment. When used safely, they can be crucial when unexpected outages occur in your home. Here are some tips to keep you and your family safe.  

Generator Safety Infographic   Generator Safety Spanish Infographic

download assets


Caption: OPPD is working hard to restore power as quickly as possible, but restoration in some areas will take time. Here are some food safety tips to keep in mind during power outages. Customers participating in the SNAP Program may also be eligible for replacement benefits by calling AccessNebraska at 402-595-1258 or 1-800-383-4278.

Food Safety During a Power Outage Infographic   Food Safety During a Power Outage Spanish Infographic

download assets


Caption: Traffic lights are a safety device often taken for granted. Power outages may also cause traffic lights to lose service, and it may take hours or even days for power to be restored. To prevent serious traffic accidents when traffic lights are out, travelers should treat intersections as a 4-way stop.

4-way stop right-of-way rules infographic   4-way stop right-of-way rules spanish infographic

download assets

 


Severe Weather Hazards & Risk Categories

severe weather hazards infographic   severe thunderstorm risk categories

Storm Planning

storm planning timeline infographic

Thunderstorms

thunderstorm watch and warning infographic   thunderstorm infographic

High Winds

extreme wind infographic   wind infographic

when the wind blows infographic   straight line winds infographic

Tornadoes

nighttime tornadoes infographic   sheltering from a tornado infographic

tornado sheltering guidelines infographic   tornadoes and road safety infographic

Extreme Heat

extreme heat planning timeline infographic

Winter Weather

winter storm watch and warning infographic   winter storm planning timeline infographic

Power Outages

after the winter storm power outage infographic   staying warm when the power is out infographic

download assets


 


For questions or more information, contact the OPPD Government Affairs Team:

Michaela Valentin
Government & Community
Relations Manager
402-982-9872

Dustin Marvel
Government & Community
Relations Manager
712-527-0208

Chris Meeks
Government & Community
Relations Strategist
402-676-8209