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Assistance Programs

WAYS TO REPORT A POWER OUTAGE
ONLINE   |   CALL 1-800-554-6773   |   OPPDCONNECT APP

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Providing support to keep your power on.

Everyone needs support sometimes. Whether you’re looking for short-term assistance to bridge a gap in finances or for a long-term solution to keep up with your utility bills, we understand.

That’s why we offer a variety of plans and resources to help with utility bills and get you the assistance you need. Find the best solution for you from the options below, including payment installment and level payment plans.

Some programs involve collaboration with other organizations. If you can’t find the answers to your questions here, please call customer service at 1-877-536-4131.

OPPD Energy Assistance Programs

OPPD Energy Assistance Program (EAP): Emergency assistance for customers who need short-term financial support to get caught up. Click here to learn more.    Customer Assistance Program Pilot (CAP): Financial assistance for low-income customers who need support to make regular payments. Click here to learn more.    Energy Efficiency Assistance Program (EEAP): Aid for low-income customers to make energy-efficient weatherization home improvements. Click here to learn more.
Level Payment Plan: Budget more easily with a flat monthly payment based on your average bill over the last 12 months. Click here to learn more.    Payment Installment Plan: Resolve past-due balances by paying the amount owed over a longer period of time. Click here to learn more.    Low-Income Home Energy Assistance Program (LIHEAP): Federal financial assistance for low-income households with immediate energy needs, including seasonal crises. Click here to learn more.

You can support your neighbors in need by giving to the Energy Assistance Program.

The OPPD Energy Assistance Program (EAP) helps customers pay energy-related expenses when money is tight. Make a significant impact by donating to the EAP, where your gift can be used by those who need it most.

How else can I help?

There are several ways to contribute: 

  • Make a monthly pledge or one-time donation in the amount of your choice through your OPPD account by completing the Energy Assistance Pledge form.
  • Call customer service at 402-536-4131 to donate by phone.
  • Pledge or donate on your bill statement by marking the appropriate box and adding the contribution to your payment.

Thank you! Your support is greatly appreciated.